THE CONSUMER PROTECTION ACT 1986
1. The Consumer protection act 1986
enacted in
a) 15 Jun 2005 b) 24 Oct 1986
c) 24 Dec 1986 d) 1 Jan 1986 Ans:c
2. The Consumer protection act 1986
extends to
a)
The whole India
b)
The whole India
c)
The whole India except Nagaland tribal area and Jammu and Kashmir
d)
The whole India except Jammu and Kashmir
3. Appropriate laboratory means a laboratory or organization
a)
Recognized by Central
Government
b)
Recognized by state government
c)
Both the above
d) None of the above Ans:c(2a)
4. Complainant means
a)
Consumer
b)
Any voluntary consumer
association registered under the companies act 1956.
c)
The central govt or any state
govt
d)
One or more consumer where
there are numerous consumers having the same interest
e)
All the above Ans:e(2b)
5. Complaint means allegation in writing
made by a complainant that
a) An unfair trade practice or restrictive
trade practice has been adapted by any traders or service provider
b) The goods bought by him or agreed to be
bought by him suffer from one or more defect
c) A traders or the service provider as
the case may be has charged for the goods or
for the services mentioned in the complaint a price in excess of the price
d) All the above Ans:d(2c)
6. The following is not a consumer
a) The insurance company b) A licensee to run a phone
c) A lottery ticket holder d) All the above Ans:d
7. The central consumer protection council
shall consist of the following members
a) The minister in charge of consumer
affairs in the central govt, who shall be its
chairman
b) Such member of other official or non
official members representing such interest as may be prescribed.
c) The Chief justice of high court
d) Both A&B Ans:d(4)
8. The central council shall meet as and
when necessary but at least ___ meeting of the council shall be held every year
a) One b) Two
c) Three d) Four Ans:a(5)
9. Object of the central council is
a)
The right to be protected against
the marketing of goods which are hazardous to life and property
b)
The right to informed about the
quality , quantity, potency, purity, standard
and price of goods so as to protect
the consumer against unfair trade practices
c)
The right to be assured, wherever
possible access to a variety of goods at competitive prices
d)
The right to heard and to be
assured that consumer interests will
receive due consideration appropriate fora
e)
All the above Ans:e(6)
10. Members of state consumer protection
council should not exceed
a) Two b) Five
c) Ten d) Three Ans:c(7)
11. The chairman of the district consumer
protection council is
a) District magistrate b) Collector of the District
c) MP of the district d) None of these Ans:b(8a)
12. Which one of the following know as
Consumer disputes redressal agency
a) District forum b) State commission
c) National commission d) All the above Ans:d(9)
13. President of district forum is
a)
Collector of the district
b)
A person who are qualified as
advocate
c)
A person who are qualified to
be a district judge,
d)
None of these Ans:c(10)
14. Mark the correct option relating to
district forum
a)
It should have two member , one
of whom shall be a woman
b)
Members age shall not be less
than 35 years old
c)
Possess a bachelors of degree
from recognized university
d)
Ten year knowledge and
experience in dealing with problems relating to economics, law, commerce,
accountancy, industry& public affairs
e)
All the above Ans:e(10)
15. The disqualification of the member is
a) Has been convicted and sentenced to imprisonment for an offence which , in the opinion of the state govt
involves moral turpitude
b) Is an undercharged insolvent
c) Is of unsound mind
d) All the above Ans:d(10)
16. Every appointment of district forum shall
be made by the state govt on the recommendation
of a selection committee consisting of the following
a)
President of the state
commission shall be a chairman
b)
Secretary, law dept of the
state shall be a member
c)
Secretary, incharge of dept
dealing with consumer affair shall be a another member.
d)
All the above Ans:d(10)
17. Who will working as president in case
absence of the president of state commission
a) Governor b) Chief minister
c) A sitting judge of High court d) Chief justice of highcourt
Ans:c(10)
18. Mark the correct option
a) Every member of district forum shall
hold office a term of 5 years or up to age 65
years
b) The member of district forum shall
eligible for reappointment for another term
c) Members of district forum may resign
his office in writing addressed to state government
d) All the above Ans:d(10)
19. Jurisdiction of district for is rupees
a) Exceed twenty lac b) exceed 50 lac
c) Up to twenty lac d) twenty to fifty lac Ans:c(11)
20. The complaint shall ordinarily be decided
within
a)
Twenty one days from the date
on which the complaint was received
b)
Thirty days from the date on
which the complaint was received
c)
Forty five days from the date
on which the complaint was received
d)
No time limit Ans:a(12)
21. Where
the complaint alleges a defect in the goods which cannot be determined without
proper analysis or test of the goods, the sample of goods forwarded to
appropriate laboratory for laboratory test.
Such types of case finding report within ______days
a) 30 b) 40 c) 45 d) 60 Ans:c(13)
22. Every
complaint shall be heard as expeditiously as possible and endeavour shall be
made to decide the complaint within a period of ____from the date of receipt of
notice by opposite party where the complaint does not require analysis or
testing of commodities and within____, if it requires analysis or testing of
commodities.
a) 3 Months, 5 months b) 45 days, 90 days
c) 30 days, 90 days d) None
of these Ans:a(13)
23. Provided
that the minimum amount of sum so payable shall not be less than ____ of the
value of such defective goods sold or services provided, as the case may be to
such consumers.
a) Rs 25000/- c) 10 %
c) 5% d) None of these Ans:c(13)
24. Any
person aggrieved by an order made by the District forum may prefer an appeal
such order to the State commission within
a) 60 days b) 90 days
c) 1 month d) Thirty days Ans:d(15)
25. Any person prefer an appeal to state
commission shall be deposited amount in prescribed manner
a) Fifty percent of that amount b) Twenty five thousand rupees
c) Whichever is less of the above A&B d) None
of these Ans:c(15)
26. President of state commission shall be a
person who is or has been a
d) District collector b) An advocate
c) Any judge d) Judge of high court Ans:d(16)
27. Every member of state commission shall
hold office for a term of ___ year or up to the age of ___ years, whichever is less.
a) 5 ,65 b) 6,67
c) 5,67 d) 5,70 Ans:c(16)
28. Jurisdiction of State commission is
a) Complaint where the value of the goods
or services and compensation, if any claimed exceeds Rs 20 Lac
b) Complaint where the value of the goods
or services and compensation, if any claimed up to 1 crore
c) Appeals against the orders of any
district forum within the state
d) Complaint where the value of the goods
or services and compensation, if any claimed exceeds Rs 20 Lac but does
not exceed one crore
e) C& D only Ans:e(17)
29. District forum shall consist of
a) President and two member
b) Chairman and two member
c) President and four member d) President
and five member Ans:a(10)
30. State commission shall consist of
a) President and two member
b) President and not
less than 2 member
c) President and four member d) President
and five member Ans:b(16)
31. National commission shall consist of
a) President and two member
b) President and not less than 2 member
c) President and not less than four member
d) President and not less than four and
not more than eleven member Ans:d(20)
32 Any
person aggrieved by an order made by the State commission may prefer an appeal
such order to the National commission within
a) 60 days b) 90 days
c) 1 month d) Thirty days Ans:d(19)
33. Any person prefer an appeal to National
commission shall be deposited amount in prescribed manner
a) Fifty percent of that amount b) Twenty five thousand rupees
c) Thirty five thousand rupees
d) Whichever is less of the above A&C Ans:d(19)
34. An appeal filed before the State commission or the national
commission shall be heard as expeditiously as possible and an endeavour shall
be made to finally dispose of the appeal within the period of
a)
90 days from the date of
admission
b)
60 days from the date of
admission
c)
30 days from the date of
admission
d)
90 days from the date of
admission the complaint Ans:a(19a)
35. President of the national commission
shall be a person who is or has been a
a) Judge of High court b) Judge of supreme court
c) Chief justice of supreme court d) None of these Ans:b(20)
36. Every member of National commission shall hold office for a term of ___
year or up to the age of ___ years,
whichever is less.
a) 5 ,65 b) 6,67
c) 5,67 d) 5,70 Ans:d(20)
37. Jurisdiction of National commission is
a) Complaint where the value of the goods
or services and compensation, if any claimed does not exceeds Rs 5 crore
b) Complaint where the value of the goods
or services and compensation, if any claimed up to 1 crore
c) Appeals against the orders of any state
commission
d) Complaint where the value of the goods
or services and compensation, if any claimed exceeds Rs 1 crore
e) C& D only Ans:e(21)
38. On the application of the complainant or
of its own motion, the national commission may, at any stage of the proceeding
in the interest of justice, transfer any complaint pending
a)
The district forum of one state
to a district form of another state
b)
The one state commission to
another state commission
c)
The district forum of within
the state
d)
Above A& B only Ans:d(22b)
39. When the office of president of a
District forum, State commission, or of the National commission as the case may
be is vacant by reason of absence
a)
New president will be appointed
for the period
b)
Senior most member will be
performed the duty for the period
c)
President of District forum,
State commission and National commission as the case may be look after the
additional duty for the period with his
own duty
d)
None of these Ans:b(22d)
40. Any person, aggrieved by an order of made
by the national commission may prefer an appeal against such order within thirty days to
a)
An appeal shall not be made
against National commission
b)
The decision of National
commission is final
c)
An appeal shall be made to
Supreme court
d)
Above A&B only Ans:c(23)
41. Any person prefer an appeal to Supreme
court shall be deposited amount in prescribed manner
a) Fifty percent of that amount b) Fifty thousand rupees
c) Thirty five thousand rupees
d) Whichever is less of the above A&B Ans:b(23)
42. The District forum, the State commission
or The National commission shall not admit a complaint unless it is filed
within
a)
Two years form the date on
which the cause of action has been arisen
b)
One years form the date on
which the cause of action has been arisen
c)
Three years form the date on
which the cause of action has been arisen
d)
None of these Ans:a(24a)
43. Where a complaint instituted before the
District forum, the State commission or the National commission is found to be
frivolous or vexatious complainant shall pay
a)
To the forum or commission
concerned not exceeding Rs 10000.
b)
To the opposite party not
exceeding Rs 5000/-
c)
To the opposite party not exceeding
Rs 10000/-
d)
None of these Ans:c(26)
44. Where a trader or a person against whom a
complaint is made or complainant fails or omits to comply with order made by
commission
a)
Shall be punishable with fine
shall not be less than two thousand rupees
b)
Shall be punishable with
imprisonment shall not be less than one month but which may be extend three
year.
c)
Shall be punishable with fine
shall not be less than two thousand rupees but which may be extend ten thousand
rupees
d)
Both the B&C Ans:d(27)
45. The District forum, the State commission or the
National commission as the case may be, shall have power of a
a) Supreme court judge b) High court judge
c) Judicial magistrate of the first class d) All
the above Ans:c(27)
46. The consumer protection act 1986 amended
in 2002 came into force wef
a) 15 Apr 2002 b) 15 Mar 2003
c) 15 Apr 2005 d) None of these Ans:b
47. Fee
for filing complaints before district forum when a person is below poverty line
a) 25 rupees b) 50 rupees
c) 100 rupees d) No fee Ans:d
48. Fee
for filing complaints before district forum up to one lakh is
a) 25 rupees b) 50 rupees
c) 100 rupees d) No fee Ans:c
49. Fee
for filing complaints before district forum above one lac and up to five lac is
a) 200 rupees b) 250 rupees
c) 100 rupees d) No fee Ans:a
50. Fee
for filing complaints before district forum above five lac and up to ten lac is
a) 200 rupees b) 250 rupees
c) 400 rupees d) No fee Ans:c
51. Fee
for filing complaints before district forum above ten lac and up to twenty lac
is
a) 500 rupees b) 250 rupees
c) 400 rupees d) 1000 rupees Ans:a
52. Fee
for filing complaints before state commission above 20 lac and up to 50 lac is
a) 5000 rupees b) 2500 rupees
c) 4000 rupees d) 2000 rupees Ans:d
53. Fee
for filing complaints before state commission above 50 lac and up to 1 crore is
a) 5000 rupees b) 2500 rupees
c) 4000 rupees d) 2000 rupees Ans:c
54. Fee
for filing complaints before National commission above 1 crore is
a) 5000 rupees b) 2500 rupees
c) 4000 rupees d) 2000 rupees Ans:a
55. Chapter
I , II, IV of Consumer protection act came in to force on
a) 01-07-1987 b) 01-04-1987
c) 01-04-1986 d) 01-07-1986 Ans:b
56. Chapter
III of Consumer protection act came in to force on
a) 01-07-1987 b) 01-04-1987
c) 01-04-1986 d) 01-07-1986 Ans:a
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